The Book
Common Sense Managing Simple Ideas That Produce Results Table of Contents
		Order your Desktop Guide for $29.95 plus $3.50 shipping and handling.

We can make this guarantee because the information you receive:

• Contains NO theories, just proven actions and tools that successful leaders are using today. The sections have been added to and edited by over 30 middle through executive level managers.
• Has been reviewed, edited, and contributed to by successful Presidents, General Managers, VPs, Directors, Regional Managers, and Operational Managers from the following broad spectrum of industries -- Banking and Finance, Food Processing, Hospitality, Insurance, Medical Services and Supplies, and Manufacturing.

The Common Sense Managing desktop guide
covers HOW TO:

• Establish a living customer driven vision.
• Accomplish the four essentials of a practical plan -- Vision, Supporting Goals, Objectives, and Action Plans.
• Establish effective means of determining how well you and your organization are doing.
• Establish accountability, while exposing and getting rid of organizational politicians.
• Create and sustain a motivating work environment through five key actions.
• Establish the six building bricks of customer service.
• Create the mortar to hold the customer service bricks together to build seamless customer satisfaction.
• Resolve issues effectively and efficiently.
• Identify and eliminate unnecessary meetings and conduct the necessary
• Ones efficiently and productively.
• Design and conduct results producing training and then turbo charge that training.

The 140 page desktop guide includes:

• Guidance on how to maximize effective individual and group application self
• Auditing questions and surveys throughout each section
• Suggested organizational exercises throughout each section
• Final review questions at the end of each section
  

 

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